A meeting shouldn’t end with everyone wondering “So… what happens now?”

In the final workshop, you’ll learn how to close a meeting professionally, summarise what has been decided and make responsibilities and next steps clear.

We’ll also work on meeting minutes, action points, follow-up communication and the language used to end conversations professionally.

You’ll practise how to:

• signal that a meeting is coming to an end

• summarise decisions

• confirm responsibilities and action points

• establish next steps

• take and understand meeting minutes

• handle Any Other Business (AOB)

• thank participants

• say goodbye professionally

• write formal and informal follow-up emails

• talk about future plans after the meeting