Express frustration clearly—without sounding rude!

Whether you're returning a product, handling a service issue, or addressing a problem with a friend, knowing how to complain (and respond to complaints) politely makes all the difference.

💡 Learn expressions to make complaints effectively in different situations.

💡 Discover how to sound assertive without being aggressive.

💡 Understand the structure of a good complaint and response.

💡 Practice real-life scenarios in a fun and interactive role-play session.

💡 Gain confidence in handling difficult conversations with ease.